privacy Notice

What data do we collect?

We collect the following data:

• Personal identification information (name and email address)

How do we collect you data?

You directly provide us with most of the data we collect. We collect data and process data when you:

• Make an enquiry using our online contact form
• Use our website via your browser’s cookies

We may also receive your data from the following sources:

• when you make a tour booking through the seetickets.com website

How will we use your data?

We collect your data so that we can:

• Respond to your enquiries
• Process your booking
• Improve the structure, functionality and content of our website using anonymised Google Analytics data

How do we store your data?

Enquiry data is stored in our email software and in our website CMS. Data is deleted from our CMS after a period of 30 days.

Marketing

We will only send you marketing information if you have actively opted in to receive it.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Manchester Music Tours from contacting you for marketing purposes.

If you no longer wish to be contacted of marketing purposes, please email mancmusictours@gmail.com.

What are your data protection rights?

Manchester Music Tours would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data.

The right to rectification – You have the right to request that Manchester Music Tours correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete

The right to erasure – You have the right to request that Manchester Music Tours erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Manchester Music Tours restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Manchester Music Tours processing your personal data, under certain conditions.

The right to portability – You have the right to request that Manchester Music Tours transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: mancmusictours@gmail.com

Or call us on: 07707 033885

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website
• To enable functionality, such as playing videos

How to manage cookies

You can set your browser not to accept cookies, the above website tells you how to remove cookies from browser. However, in a few cases, some of our website features may not function as a result.

Privacy notices of other websites

Our website contains links to other websites. Our privacy notice applies only to our website, so if you click on a link to another website, you should read their privacy notice.

Changes to our privacy notice

We keep our privacy notice under regular review and place any updates on this web page. This privacy notice was last updated on 18 November 2019.

How to contact us

If you have any questions about our privacy notice, that data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: mancmusictours@gmail.com
Call us: 07707 033885

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Manchester Music Tours has not addressed your concern in a satisfactory manner, you may contact the Information Commissioners Office: https://ico.org.uk/global/contact-us/